Orders are only placed if the stone is available in your stock file. If the stone is unavailable after order placement, it will be marked sold-out, and your account will be paused as follows:
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2 sold-outs in a one month period: 7-day pause
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3 sold-outs in a one month period: 15-day pause
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Any sold-outs for 3 consecutive months: 15-day pause