1. Open the existing/old file on your system.
- Select only the data from the old file.
- Create a new blank file in any other Location or in upload folder (csv or xlsx).
- Copy and paste the only data from the old file into the new file.
- Delete the old file from the nivoda upload folder.
- After deleting, replace the new file and rename to old file name in the SFTP folder.
- Do not upload any additional or duplicate files to the folder.
- Once the file is uploaded, please let us know so we can verify the file processing from our end.